| Facility Management. |
| In Facility management services SKETCH INFOTECH ensures that the customer’s equipments are in top operational condition and that they are receiving services in a prompt and organized manner. We offer Facility management services on Service Level Agreement (SLA) Model to organizations that choose to outsource their facility management operations in lieu of maintaining their own facility management personnel and resources |
| Broad service offerings are: |
• Program Management
• Service Desk Management
• Server / Systems Management
• Desk-Side Management
• Network (WAN & LAN) Management
• Database Management
• Application Support
• Mail Management
• Telecom Management
• Data-Center Management
• Asset Management
• Data Center Management |
| The SKETCH INFOTECH EDGE: |
• Use industry tested processes and state-of-the-art tools to offer customized services
• Comprehensive support that consists of a centralized IT Help Desk and technical support for Data Center and End User requirement
• Customised solution for Managed Services which call for high levels of support commitments and
round-the-clock support in specific and demanding environments such as
• Data centers,
• Contact Centers
• BPOs type of environments |
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